Terms of Service
Please read these terms carefully as they govern your use of our 3D printing services and platform.
Last updated: December 15, 2024
Key Points
Agreement to Terms
By accessing or using 3D Print Platform's website, services, or applications ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Services.
These Terms apply to all visitors, users, and others who access or use the Services. We reserve the right to update these Terms at any time, and your continued use constitutes acceptance of any changes.
Our Services
3D Printing Services
- • Custom 3D printing from your uploaded files
- • Ready-to-ship 3D printed products
- • Multiple material and finishing options
- • Design consultation and optimization services
Platform Services
- • File upload and analysis tools
- • Real-time pricing and quoting
- • Order tracking and management
- • Customer support and technical assistance
User Accounts and Eligibility
Eligibility Requirements
- You must be at least 18 years old to use our Services
- You must provide accurate and complete registration information
- You are responsible for maintaining the security of your account
- One person or entity may maintain only one account
Account Security
You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use or security breach.
User Content and Files
Your Responsibilities
- You retain ownership of 3D files and designs you upload
- You grant us a license to process, store, and print your files
- You warrant that you have the right to upload and print the content
- You're responsible for ensuring content doesn't violate laws or rights
Prohibited Content
You may not upload files for printing that:
- • Weapons, ammunition, or dangerous devices
- • Items that infringe intellectual property rights
- • Adult content or inappropriate material
- • Items intended for illegal purposes
- • Medical devices not approved for 3D printing
Orders and Payment
Order Process
- • Orders are subject to acceptance by us
- • Prices are quoted in USD and may change
- • Estimated delivery times are not guaranteed
- • We may refuse or cancel orders at our discretion
Payment Terms
- • Payment is due at time of order
- • We accept major credit cards and PayPal
- • Prices include applicable taxes where required
- • Refunds processed per our return policy
Pricing and Changes
Prices are calculated based on material usage, complexity, and selected options. We reserve the right to adjust pricing for accuracy after file analysis, with your approval before proceeding with production.
Intellectual Property
Our Rights
The Services, including all content, features, and functionality, are owned by 3D Print Platform and protected by intellectual property laws. You may not copy, modify, or distribute our content without written permission.
Your Rights
You retain all rights to your original designs and files. By using our Services, you grant us a limited license to process, store, and manufacture items from your files solely for the purpose of providing our Services to you.
DMCA Policy
We respond to valid DMCA takedown notices and may terminate accounts of repeat infringers. If you believe your intellectual property has been infringed, contact us at dmca@3dprintplatform.com with detailed information about the alleged infringement.
Warranties and Disclaimers
What We Provide
- • Professional 3D printing services using industry-standard materials
- • Quality control processes to ensure print accuracy
- • Customer support throughout the order process
- • Secure handling of your files and personal information
Service Limitations
THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.While we strive for quality, we cannot guarantee that:
- • Printed parts will be suitable for your specific application
- • Services will be uninterrupted or error-free
- • All design files will be printable as submitted
- • Delivery dates will be met in all circumstances
Limitation of Liability
Important Liability Limitations
IN NO EVENT SHALL 3D PRINT PLATFORM BE LIABLE FOR:
- • Indirect, incidental, special, consequential, or punitive damages
- • Loss of profits, data, use, goodwill, or other intangible losses
- • Damages resulting from unauthorized access to your account
- • Any amount exceeding the total fees paid by you in the 12 months preceding the claim
Some jurisdictions do not allow certain limitations, so these may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless 3D Print Platform, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
- • Your use of the Services
- • Your uploaded content or design files
- • Your violation of these Terms
- • Your violation of any rights of another party
Termination
Your Rights
- • Close your account at any time
- • Stop using the Services
- • Request data deletion (subject to legal requirements)
Our Rights
- • Suspend or terminate accounts for Terms violations
- • Refuse service to anyone
- • Modify or discontinue Services with notice
Effect of Termination
Upon termination, your right to use the Services ceases immediately. We may retain certain information as required by law or for legitimate business purposes. Provisions regarding liability, indemnification, and dispute resolution survive termination.
Governing Law and Disputes
Jurisdiction
These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes will be resolved in the federal or state courts located in San Francisco County, California.
Dispute Resolution
Preferred Resolution: We encourage resolving disputes through direct communication. Contact our support team first to discuss any concerns.
Arbitration: For disputes over $10,000, we prefer binding arbitration through the American Arbitration Association under its Commercial Arbitration Rules.
General Provisions
Entire Agreement
These Terms constitute the entire agreement between you and 3D Print Platform regarding the Services, superseding any prior agreements.
Severability
If any provision is found unenforceable, the remaining provisions will continue in full force and effect.
Waiver
Our failure to enforce any right or provision doesn't constitute a waiver of such right or provision.
Assignment
You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.
Changes to Terms
We reserve the right to modify these Terms at any time. When we make changes, we will:
- • Update the "Last updated" date at the top of this page
- • Notify registered users via email for material changes
- • Post notice on our website
- • Provide reasonable advance notice when possible
Your continued use of the Services after changes become effective constitutes acceptance of the new Terms.
Contact Us
If you have questions about these Terms of Service, please contact us:
123 Innovation Drive
San Francisco, CA 94105