Privacy Policy

Introduction

At 3D Print Platform, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

• Name, email address, and phone number when you create an account
• Billing and shipping addresses for order processing
• Payment information (processed securely by our payment processors)
• Communication preferences and customer service interactions

Technical Information

• IP address, browser type, and device information
• Pages visited, time spent on site, and referral sources
• Files uploaded for 3D printing services
• Cookies and similar tracking technologies

How We Use Your Information

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, and service communications
• Improve our website, services, and user experience
• Analyze usage patterns and optimize our platform
• Comply with legal obligations and prevent fraud

Cookies and Tracking Technologies

Types of Cookies We Use

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

Your Rights

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Opt-out of marketing communications
• Manage your cookie preferences
• Data portability where applicable

Third-Party Services

We may use third-party services to help operate our website and provide our services:

• Payment processors (Stripe) for secure payment processing
• Shipping carriers for order fulfillment
• Analytics providers for website optimization
• Email service providers for communications

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: